www.ecocanvasco.com (hereinafter referred to as “we” or “the Company”) respects and protects the privacy of users. This privacy policy is intended to explain to you how we collect, use, store and protect your personal information, as well as how you can exercise your rights. Please read and understand this privacy policy carefully before using our website (hereinafter referred to as “this website”) and our services.
1. Information Collection
Registration Information: When you register an account on this website, we need you to provide basic information such as your name, email address, and password. This information will be used for account verification, password reset and communication with you.
Transaction Information: When you purchase goods on this website, we need to collect your delivery address, phone number, payment information, etc. in order to complete order processing and delivery.
Browsing Information: We may collect your browsing history, search keywords and other information through technical means such as cookies to optimize website functions and personalized recommendations.
Other information: Any information you submit through this website, such as the contact information you provide when contacting us, the personal information you provide when participating in the questionnaire, etc., may be considered personal information.
2. Information use
Provide services: We use your personal information to provide website services, process orders, and provide customer service and support.
Optimize experience: We may use your browsing information to optimize website functions, improve product design, and provide personalized recommendations.
Marketing: We may use your contact information to send you promotional information, new product notifications and other marketing content. You have the right to choose whether to receive such information.
Compliance requirements: Subject to compliance with laws and regulations, we may disclose your personal information to third parties such as government departments and judicial organs.
3. Information security
We take reasonable physical, electronic and managerial measures to protect your personal information from unauthorized access, use, disclosure, alteration or destruction. However, due to the complexity of the Internet environment, we cannot guarantee absolute information security.
4. Information storage
We will retain your personal information for the period required to achieve the purposes stated in this privacy clause. When personal information is no longer required, we will delete or anonymize it in accordance with the requirements of laws and regulations.
5. Third-party services
This website may contain links to third-party services, such as payment gateways, logistics services, etc. We recommend that you read their privacy policies carefully before using these services, as we are not responsible for how these third parties handle your personal information.
6. Exercise of rights
You have the right to request us to provide, correct, delete your personal information, or restrict our processing of your personal information.
7. Updates to privacy terms
We may update this privacy term from time to time to adapt to changes in laws and regulations or improve our privacy protection measures. We will notify you of updates to the privacy terms through announcements on this website or other means. Please check this privacy term regularly to ensure that you are aware of our latest privacy policy.
8. Applicable law and dispute resolution
The interpretation, validity and dispute resolution of this privacy term shall be subject to applicable law. Any dispute arising from or related to this privacy term shall be resolved by the parties through friendly negotiation first; if the negotiation fails, either party shall have the right to file a lawsuit in a court with jurisdiction.
